Rio de Janeiro – should you be afraid to go?

  In many ways the timing for hosting the Olympic Games could hardly be worse for Brazil. A multitude of security issues and concerns seems so be leading up to a perfect storm, at least according to many news outlets. The country is grappling with the Zika outbreak which has affected millions, while at the […]

Terrorist attack or just bad shrimp – staying safe during a conference

    Brighton 1984 – a bomb explodes in the hotel where Prime Minister Margaret Thatcher and her cabinet are staying for the Conservative Party conference, five people are killed. Seattle 1999 – massive and violent demonstrations erupt at the WTO Ministerial Conference resulting in what is later dubbed “the Battle of Seattle”. Rosemont, Illinois […]

Insurance and the promise of continuous connection

  A savvy marketing director from an insurance company once told me, “Up until now, our customers basically had only two contacts with us. Once when they paid for the product and once when something bad happened. Neither occasion is notably pleasant.” “Lets keep in touch” As we see it, the most powerful enabler of […]

Sybille vs Starbucks: Size and InsurTech

Coffee and the smell of fresh bread It is Sunday morning and I am thinking about Sybille, Starbucks and scale. I am asking myself if small firms will be decimated by InsurTech. I am starting to believe they won’t. Let me explain by way of croissants. Sybille has the small bakery on my street.  She […]

Cool analytics vendor series/part 1: Persuasion Automation

  Rhetoric is the art of discourse, an art that aims to improve the capability of writers or speakers to inform, most likely to persuade, or motivate particular audiences in specific situations. Aristotle, back in the day in ancient Greece, famously laid the foundation and popularized the Art of Rhetoric: “the faculty of observing in any given case […]

InsurTech: hands-on

What is so stimulating about managing our project program is how mercurially a project can lead you to a place that neither you nor the client had imagined. We have been lucky to work with a creative and innovative insurance company. Just 10 years ago, this would have been an oxymoron. Today the industry is in […]

GWS signs agreement with German travel insurance provider Dr. Walter GmbH

    The GWS Safeture service concept is a personal security service when traveling, which provides critical information about disasters and other threats, directly in the traveler’s smartphone through an app that is easily downloaded. Dr. Walter GmbH is a well-established expert in insuring private and business travel as well as stays abroad. The company was 2015 awarded […]

Travel risk management in the wake of terrorism – is it enough?

  ” In today’s world, even a handful of terrorists who place no value on human life, including their own, can do a lot of damage.” President Obama certainly have a point. This is a something that we have experienced on far too many occasions during the last couple years. The constant threat from terrorism have impacted […]

Quo Vadis: travel technology/personalization/CX

I have just returned from TTE London = Travel & Technology Exhibition,leading travel management event and all things travel, which took place in UK’s capital last week. Clearly well attended, usual suspects like Amadeus or Sabre, or the ‘newer/cool kids’ like Uber – btw. did you know, that Uber already have about 4,000 employees globally, […]

Aviation, Insurance and Divine Interventions

“In 1950, flying was a luxury that few could afford, with just 31 million people taking to the skies compared with 3.3 billion today” I have just learned that Aviation Insurance has been around for over 100 years, pioneered by Allianz Group over a century ago. According to Aviation experts there are 5 risk elements impacting […]